Blackpeak is pleased to announce that it acted as financial adviser to Elevio on its sale to Dixa. Elevio (https://elev.io/) has an intelligent knowledge-centered platform that enables teams to deliver contextual knowledge to customers, support agents and internal teams. Dixa (https://www.dixa.com/) has a customer service software platform that enables brands to serve customers across multiple channels from a single screen including social media, chat, voice and messaging apps, enabling an outstanding experience for both customers and agents.
Announcements from Elevio and Dixa are below:
https://elev.io/blog/elevio-acquired-by-dixa
https://www.dixa.com/blog/dixa-acquires-australian-knowledge-ai-platform-elevio/
Below is a link to an AFR article on the deal.
https://www.afr.com/technology/airtree-blackbird-score-from-us15m-elevio-acquisition-20210217-p573bb